Maintaining Your Carpet’s Warranty

It’s important to stay informed about your carpet’s warranty. According to an article by Tom Wolfe from Impressions Carpet Services, “A percentage of what you paid for your carpet went to cover the anticipated costs to the manufacturer for warranty claims. [These] claims are more often than not the result of poor, or improper, maintenance. Over the last few years, carpet manufacturers have begun to tie warranties to required maintenance by the carpet purchaser. This means that whether you are in the market for new carpet or not, you need to be aware that the requirements are become more strict for warranties. “The bottom line is that proper maintenance will help you get a greater return on your carpet investment, no matter when it was purchased,” the article goes on to say. Some of the main issues that manufacturers are addressing fall into 4 categories: 1. The proper cleaning method. Most carpet mills require the Hot-Water Extraction Cleaning process, which is the method that Chem-Dry uses to give your carpets a deep clean without damaging the carpet fibers. 2. The proper cleaning schedule. As a general rule, all major manufacturers have a minimum requirement that carpets be cleaned every 1-2 years. (keep your receipts as proof) 3. The proper cleaning system. Your carpets should be cleaned professionally by equipment that is tested and certified with the Carpet and Rug Institute. All Chem-Dry equipment is certified and rated GOLD with the CRI, providing your home with the best technicians and equipment to get your carpets cleaner than ever. 4. The proper cleaning technician. The single most important aspect in proper cleaning is to get the right person to do the job. All Chem-Dry technicians are trained and certified to deliver amazing results, while maintaining efficiency and staying affordable. Stick with these handy rules to stay up to date with your warranty and keep your carpet looking great – FOREVER!